We sincerely hope that your jewelry meets your
expectations upon arrival. We have taken every precaution to ensure that your
items are carefully packaged as to decrease possible damage during transit.
Fingerprints will not accept the return of any items unless they were
originally faulty. In this case we ask that the item(s) are returned in the
same condition received, with the original packaging, within 7 business days.
Upon receipt of the merchandise, at the customer's discretion, Fingerprints
will either redesign the item(s) and reship it at no cost or refund the cost of
the item and return postage.
All refunds will be issued by the same
method that was originally used to pay for the items. Refunds will not be
extended on items damaged as a result of misuse. (We will be happy to
repair any items, however, the customer assumes responsibility of shipping
costs and a labor fee is applied.) When returning an item, it is strongly
recommended that proof of posting is obtained since Fingerprints will not
accept responsibility for the loss and/or damage of items in transit back to
us. Please contact us via email at firstname.lastname@example.org
with any dissatisfactions prior to returning an item.
All orders received on Saturday and
Sunday will be shipped on the next business day (Monday). All orders received
prior to 12pm Monday - Friday will be shipped same day. All orders received
after 12pm Monday - Friday will be shipped the following business
Sterling silver, sterling
silver plate, copper, brass, steel and nickel are metals commonly used in our
designs. The customer assumes full responsibility in the event any possible
allergic reactions occur as a result of the materials used in constructing our